Withdraw to Your Wallet or Bank
Withdrawals send your balance back to the same bKash, Nagad, Rocket account or bank you used to deposit. You can request a payout anytime your balance is above the minimum. We verify the withdrawal against your account details to keep everything secure—if it's your first withdrawal or you're using a new destination, we may ask you to upload a document or confirm
ownership through your wallet app. Most payouts process within a few hours; bank transfers can take up to one business day.
- Open the withdrawal screen — Head to the cashier and tap withdraw. Pick the wallet or bank account you want us to send the funds to.
- Enter the amount — Type how much you want to withdraw in BDT. Check that the destination account matches the one you deposited from.
- Complete verification if prompted — If it's your first payout or a new destination, we'll ask you to confirm account ownership. Upload the document or approve the wallet notification, then submit.
- Funds arrive in your account — Once we've verified the request, the money leaves your balance and lands in your wallet or bank. You'll see a confirmation message in the cashier when it's done.